Director of Operations & Project Management
Jess Neumann-Kersten joined RW Jones in 2022 after almost 15 years at the University of Denver. Jess began her career at the Sturm College of Law and later helped to develop the university’s Office of Academic Innovation and Online Program Services. For the last decade, Jess has focused on program development and preparing career-ready graduates through cross-disciplinary and experiential opportunities.
Jess earned her Ph.D. at the University of Denver in communication studies, with a research focus on new media and the labor female bloggers engage in in service of the market. Jess is a first-generation student and earned her bachelor's degree in media, culture and communication and gender and sexuality studies from New York University. In addition to her Director of Operations and Project Management role at RW Jones, she also manages RWJ Research alongside Dr. Kevin Swartout.